Service Guidelines

General Guidelines – Specific Guidelines Vary By Property

VALET TRASH SERVICE GUIDELINES

Collection start times vary by property. Residents should place their trash can outside their front door during the designated two-hour window prior to scheduled service.

STEP 1:

Place your can outside during your property’s designated service window.

Trash placed outside after service has begun may not be collected, as service may already be completed on that floor or building.

STEP 2:

A uniformed trash valet will collect the trash from the trash can.

STEP 3:

Bring trash can inside BY 9AM the next morning.

REMINDERS

  • The trash can belongs to your apartment unit. It is the responsibility of the resident to maintain the cleanliness and upkeep of this receptacle.
  • Trash not placed inside of the trash can, leaking bags or bags exceeding 35lbs may be left behind and reported to front office.
  • Trash placed directly on the ground may cause leaks and stains. Fines may be incurred.
  • Please bag all trash and tie trash bags. Double-bag cat litter.
  • Boxes must be flattened (5 max. per night).
  • Trash cans must stay inside until next day of service.
  • 2 bags maximum per night. Not to exceed 35lbs per bag.
  • Furniture and oversized items will not be collected.
  • Please leave trash can inside the unit upon move-out to avoid fees.

NO SERVICE DATES

New Year’s Eve, New Year’s Day, Easter Sunday, Memorial Day, Independence Day, Halloween, Thanksgiving Day, Labor Day, Christmas Eve & Christmas Day

Frequently Asked Questions

Valet trash service is a convenient doorstep collection service that allows residents to leave their household trash outside their door for scheduled pickup. G&H Trash Valets collects the trash and transports it to the designated disposal area, making waste removal easier and more convenient for residents.

Residents place their properly bagged trash outside their door according to the community’s scheduled pickup times. Our team collects the bags and takes them to the designated trash or disposal area. Service schedules and guidelines may vary by property.
Valet recycling provides convenient doorstep collection for recyclable materials. Residents place approved recyclable items outside their door according to the community’s recycling guidelines, and G&H Trash Valets collects and transports them to the designated recycling area.
Residents should place regular household waste in securely tied bags. Items such as hazardous materials, liquids, oversized items, and other restricted materials should not be placed out for regular valet trash collection. Specific guidelines may vary by property.
Yes. G&H Trash Valets offers valet recycling and valet composting services designed to make responsible waste management more convenient for residents and communities.
Valet composting provides convenient collection of approved compostable materials from residents’ doorsteps. It helps communities reduce the amount of organic waste sent to landfills while making composting easier to incorporate into everyday life.
Yes. G&H Trash Valets offers bulk haul services for approved oversized items and larger amounts of material that cannot be placed in regular trash containers. Bulk haul requirements and pricing may vary depending on the property and the type of items being removed.
Pickup frequency depends on the community’s service schedule. G&H Trash Valets works with each property to establish a collection schedule that meets the needs of its residents and management team.
Your property will have specific guidelines for when trash should be placed outside. Residents should follow their community’s designated collection times to help ensure reliable and efficient service.

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